Privacy Policy

PRIVACY POLICY (Last updated on August 6, 2022)

CultureHum, PBC, dba The Inside Voice (“The Inside Voice,” “we,” or “us”) respects the privacy of everyone that use our website and various related services. This privacy policy is designed to inform you about the type of information that we gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of that information. You acknowledge that this Privacy Policy is part of our Terms of Use (“Terms”). Capitalized terms not otherwise defined herein shall have the same meaning as those defined in the Terms. BY ACCESSING AND USING OUR SERVICES, YOU AGREE TO BE BOUND BY ALL OF TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY.

We may amend, at our discretion, any portion of this Privacy Policy at any time by posting the amended Privacy Policy on our website. You will be deemed to have accepted such amendments by continuing to use our Services. Except as otherwise stated, any such amendments will be automatically effective 30 calendar days after they are initially updated.

1. What information do we collect from you?

We collect the following data:

Personally Identifiable Information:This refers to information that let us know the specifics of who you are. When you engage in certain activities while using our Services, such as registering a user account, viewing videos, submitting User Content or otherwise utilizing Services, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information. Such information may include but not limited to your first and last name (real name), username (alias), mailing address, e-mail address, telephone number, credit card or other online identifiers.

Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information may include information about how and when you access or use our Services.

Interaction and Communications: We collect information about your interactions with us, including without limitation our instructors. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence or verbal communication.

Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, telephone number assigned and associated with your device, operating system, browser type, device identifier, advertising ID, locale, and other system information).

Customer Support Correspondence: When you contact our customer support team for assistance, we may ask for your name and contact information and any other information needed or relevant to assist you with your inquiry, including without limitation any transaction and payment information.

Cookies: We collect technical information and usage data, which may be linked and identified with your account, by using cookies and other tracking technologies. We may use cookies to store certain types of information each time you use our Services. To find out more about how we use cookies, please review the additional information in this Privacy Policy under the Section entitled “Do we use cookies or other tracking technologies?”

2. How do we use the information collected?

We may use the information collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law. For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for such purposes, including but not limited to:

(a) contacting you (for example as part of customer service or to send you updates about our Services);

(b) managing your account and improving your experience when you use our Services;

(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;

(d) marketing and promotion of our Services or related products, including those of a third-party’s products which are related to our Services (If you do not want us to use your data in this way, please let us know by contacting our Customer Service center via email at support@theinsidevoice.org);

(e) sending you offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;

(f) creating reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;

(g) delivering relevant advertising to you and measuring and analyzing effectiveness of advertising, including advertising of third-parties placed within the Services;

(h) monitoring the Services, including the website, and operation thereof;

(i) resolving disputes or issues;

(j) tracking purchases and usage information;

(k) preventing crime, fraud or other illegal activity;

(l) enforcing the legal terms governing your use of our Services; and

(n) any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third-parties, public, and/or our Services, or to comply with requirements of any applicable law.

3. Do we use cookies or other tracking technologies?

We use cookies and similar technologies to facilitate and customize your use of our Services. A cookie is a small data file, which we store on your computer or mobile device that can later be retrieved to identify you to us. We may use cookies and similar technologies, among other things, to:

(a) allow us to recognize you and your device;

(b) allow our Services to interact with a third-party social network or platform (where you have chosen to allow such interaction);

(c) allow our payment processors to process your payment instructions;

(d) provide you with more customized Services, for example to provide our Services in your preferred language; or

(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.

You may change your browser settings or take other steps to disable, limit, delete or otherwise manage cookies. Disabling or limiting cookies may cause some parts of our Services not work as intended and some features may not be available. Pursuant to the California Online Privacy Protection Act, we hereby disclose we currently do not recognize or respond to “Do Not Track” signals.

By accessing our website or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.

4. With whom do we share your information?

Generally: We do provide some of our Services through contractual arrangement with affiliates, services providers, and other third-parties (collectively, “Service Providers”).

We will share your personal information with our Service Providers for all purposes described in Section entitled “How do we use the information collected?” and as reasonably necessary in order to provide the Services to you or to carry out your instruction (for example, to process a payment instruction). When our Service Providers collect or receive personal information, we require them to use such information only on our behalf and for purposes consistent with this Privacy Policy.

We may also share your personal information when we determine that it is reasonably necessary: (a) to comply with any legal obligation; (b) to enforce or apply our Terms, policies and/or any other agreement with you; (c) to protect the rights, property, or safety of us, our users, or others; or (d) for other purposes as we reasonably believe are permitted by law or regulation.

Sharing of Non-Personally Identifiable Information: We may also provide non-personally identifiable information about users (where your data is on an anonymous and aggregated basis) to third-party companies, including but not limited to third-party advertisers, consultants, service providers and our affiliates. Such data will not include any information by which you could be personally identified.

Social Features: When you use the social features of our Services, we share information about you, including your name, user ID, social media profile, picture, and any other information that you submit or post using such social features. For example, other users may see your name, picture and profile information. In addition, information or message that you submit or post through message boards, forums and/or chat areas will be published on our website and/or third-party social media network that you sign on.

Third-party social media features and tools integrated into our Services (such as Facebook “Like” button or “Share” button) are hosted by a third-party, who may also collect information when you use our Services. These third-party features and tools are subject to the privacy policy of the third-party that provides it.

Business Transfer: In a business transaction, such as a merger, acquisition, dissolution (including bankruptcy), change of control, or a sale of all or a portion of our assets, customer information, including personally identifiable information, generally is one of the transferred business assets. In the event that The Inside Voice undergoes such transactions, including preparation of any of such transactions, we may share, disclose or transfer all of your information, including personal information, to the successor. Any third-party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third-party outside of these circumstances.

Compliance with Legal Obligations: Occasionally we may be required by law to disclose personally identifiable information. For example, we disclose such information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

5. How do we keep your information secure?

The security of your personal information is important to us. We maintain appropriate technical and physical safeguards to protect your personal information against unauthorized access, loss and misuse. We take commercially reasonable security measures to protect your personal information, including encryption of sensitive information (such as payment information) using secure encryption algorithm and application of firewalls and IDS (intrusion detection system).

Although we take appropriate measures to safeguard against unauthorized disclosure or access of your information, no security measure is perfect. Thus, we cannot guarantee the security of your information. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control.

6. Where do we hold your information?

Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction. It may also be processed by personnel of our affiliates and third-party service provider who may operate outside of your country or jurisdiction. In such case, we will take reasonable steps to require such third-party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence.

By using our Services, you consent to your personal information being transferred to recipients in other countries and being stored and processed in the servers located in other countries.

7. How can you review, correct or delete your personally identifiable information?

You can request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please submit your request in writing to our Customer Service center or by e-mailing us at support@theinsidevoice.org.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove your personal information by contacting us at support@theinsidevoice.org. You may also update your account information by logging into your account.

You may request to delete your account by logging in to the account that you wish to delete and going to the Customer Support menu to submit your request. Please note that before we process your deletion request, we will ask you to verify your account information or log into the account you wish to delete to confirm your identity.

Please be aware that we may not be able to delete your information in some cases. For example, we cannot correct or delete any information that you have shared on any third-party social network or platform. Likewise, any information that you have publicly shared through our Services may be copied by a third-party whom we do not control, and we may not be able to remove such information. In addition, any information that is saved in aggregate form or that cannot, in our sole discretion, be removed without undue burden to us may not be deleted.

Moreover, we may not be able to delete your information if retention of your information is necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and exercise or defend against a legal claim. Such information may be disclosed pursuant to this Privacy Policy regardless of whether you have terminated your account or deleted your information.

Any third-party platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated and may use them subject to their policies.

If you are a resident of California or an EU resident, you can find your privacy rights under “14. California Privacy Rights” or “16. EU Data Protection Rights.”

8. What are your choices regarding collection, use and distribution of your information?

You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact our Customer Service center via e-mail us at support@theinsidevoice.org.

You have choices with respect to cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.

You can also make changes to what data a third-party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third-party provider; however, you may not be able to enjoy some social features of our Services.

9. What should you know about privacy policies and data collection at any third-party sites accessible from our Services?

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site, if any, have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third-parties.Some parts of our Services are provided by a third-party Service Providers, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our website may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third-parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. You should contact them directly if you have any questions about their use of the information that they collect.

•GoDaddy –godaddy.com

•Microsoft–microsoft.com

•PayPal –paypal.com

•Authorize.net –authorize.net

•Stripe –stripe.com

10. How long do we retain your personal information?

We will retain your personal information for the purpose for which it was collected to provide you with Services. We may retain your personal information even after you have closed your account with us or we have ceased providing Services to you if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user.

11. Our Policy Concerning Children

As used herein, the “child” or “children” means under the age of 13, and the term “parent” includes legal guardians.

Our Services are intended for general audience. We do not knowingly collect, use or share any personally identifiable information about children without verifiable parental consent or as permitted by law. If you are a parent and you believe your child has provided us with personal information, you can contact us and request your child’s information to be deleted from our system.

Once a user indicates that he or she is under the age of 13, we will not collect any personal information from that user except certain limited information permitted by the law. For example, we may ask for the name and online contact information of a child user’s parent in order to provide notice and obtain a parental consent. In addition, we may collect certain information permitted by the law to support and protect the security, integrity and operation of our Services.

If a child states that his/her age is under 13, we will seek consent from the child’s parent before collecting personal information from the child; except we may collect and use certain information from the child for limited purposes without obtaining parental consent where permitted to do so by law.

We generally do not offer children who identify themselves as being under 13 services that enable them to publicly disclose personal information (collectively, “Communication Services”). However, if we offer such Communication Services as part of our Services to children, we will restrict the child from accessing them until we receive a verifiable consent from the child’s parent.

Where a parent has provided consent, a child may be able use our Services much like any other user, including some services that enable the child to publicly disclose personal information or communicate with other users of all ages. Once we have a parent’s consent, we may collect from the child the same types of personal information, and use and share that information for the same purposes, as described in this Privacy Policy. If we make any material changes in the way we process your child’s personal information, we will notify parents by email or by in-website notice to obtain verifiable parental consent for the new uses of your child’s personal information.

Parents can review the personal information we have collected from their child and request them to be deleted. Parents can also revoke their previously provided consent to collection or use of the child’s information. If you are a parent and wish to review, modify, or delete your child’s personal information, or withdraw consent, you can submit a request to our Customer Service center at the address or email address provided below.

The Inside Voice

Attn: Customer Service center

E. 17th St., Ste. 204, Costa Mesa, CA 92627

Email: support@theinsidevoice.org

12. Modification to This Policy

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features. We reserve the right to modify and/or make changes to this Privacy Policy at any time.

If we make any material change, we will notify you via a notice on our home page or by other appropriate means of enhanced notice if we are required by applicable laws. Unless stated otherwise, changes to this Privacy Policy will become effective 30 calendar days after they are initially posted on our website. We may update this Privacy Policy from time to time, so you should review this Privacy Policy regularly to ensure you are familiar with any change to it. We will show the “last updated date” at the top of this Policy when we update it. Your continued access or use of our Services, including any of Services available through any third-party platforms, after the effective date of the policy update will be deemed an acceptance of and an agreement to the Privacy Policy as changed.

13. Your California Privacy Rights

California residents have the right to make the following requests, up to twice every 12 months:

(a) The right to request category or specific pieces of personal information The Inside Voice has collected about you.

(b) The right to request that we disclose what personal information we collect, use, disclose, or sell.

(c) The right to request that we delete personal information that we have collected about you (subject to certain exceptions).

(d) The right to opt out of the sale of your personal information.

Requests can be sent to our Customer Service center at the address or e-mail address provided below.

The Inside Voice

Attn: Customer Service

E. 17th St., Ste. 204, Costa Mesa, CA 92627

Email: support@theinsidevoice.org

“Do not sell my personal information”

The California Consumer Privacy Act (“CCPA”) gives residents of the State of California, United States the right to prevent businesses from selling their personal information to third-parties.

We may share your personal information with third-parties who help us to deliver advertisements on our website for products or services that may be tailored for you. Under the CCPA, this type of sharing of information could be deemed a “sale.”

You can access these, opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs.

[Web] http://optout.aboutads.info

[App] https://youradchoices.com/appchoices

We do not “sell” your personal information to third-parties for any other purpose.

14. Privacy Rights for California Minors

California residents under the age of 18 have the right to request removal of any content or information that he or she posted anywhere within our Services. You can make this request by contacting our Customer Service center via email at support@theinsidevoice.org. Please be aware that the removal of your information or content may not be complete or comprehensive, and residual copies of such removed information or content may remain on our servers. In addition, we are not obligated to remove any posted content or information that has been copied or reposted by a third-party, that has been rendered anonymous, or that we are required to keep by law.

15. EU Data Protection Rights

Only the minimum required personal information of users in the EU domain will be collected in order to provide the Services, and any other information will be collected only with the consent of the user. You have the right to object to the way your personal information is processed by The Inside Voice by contacting our Customer Service center. Residents of EU Member States may contact our Customer Service center for any unreasonable treatment that exceeds the time or other limits required by law. You may also be able to request judicial relief from the authorities in certain situations. Our Customer Service center can be contacted at the address or e- mail address provided below.

The Inside Voice

Attn: Customer Service center

E. 17th St., Ste. 204, Costa Mesa, CA 92627

Email: support@theinsidevoice.org

Comments or inquiries about these EU Data Protection Rights, requests to update information we have about representatives, or requests to exercise GDPR data privacy rights, please visit: https://gdpr-rep.eu/q/11288769

Juksta GDPR Representative Limited

22 Northumberland Rd.,

Ballsbridge

Dublin 4

Ireland

http://juksta.eu

16. Our Contact Information

If you have a question or complaint about our Privacy Policy or any of our privacy practices, please feel free to contact us by sending an email to support@theinsidevoice.org.

Download Privacy Policy