1. What information do we collect from you?
We collect the following data:
Personally Identifiable Information:This refers to information that let us know the specifics of who you are. When you engage in certain activities while using our Services, such as registering a user account, viewing videos, submitting User Content or otherwise utilizing Services, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information. Such information may include but not limited to your first and last name (real name), username (alias), mailing address, e-mail address, telephone number, credit card or other online identifiers.
Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information may include information about how and when you access or use our Services.
Interaction and Communications: We collect information about your interactions with us, including without limitation our instructors. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence or verbal communication.
Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, telephone number assigned and associated with your device, operating system, browser type, device identifier, advertising ID, locale, and other system information).
Customer Support Correspondence: When you contact our customer support team for assistance, we may ask for your name and contact information and any other information needed or relevant to assist you with your inquiry, including without limitation any transaction and payment information.
2. How do we use the information collected?
We may use the information collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law. For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for such purposes, including but not limited to:
(a) contacting you (for example as part of customer service or to send you updates about our Services);
(b) managing your account and improving your experience when you use our Services;
(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;
(d) marketing and promotion of our Services or related products, including those of a third-party’s products which are related to our Services (If you do not want us to use your data in this way, please let us know by contacting our Customer Service center via email at firstname.lastname@example.org);
(e) sending you offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;
(f) creating reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;
(g) delivering relevant advertising to you and measuring and analyzing effectiveness of advertising, including advertising of third-parties placed within the Services;
(h) monitoring the Services, including the website, and operation thereof;
(i) resolving disputes or issues;
(j) tracking purchases and usage information;
(k) preventing crime, fraud or other illegal activity;
(l) enforcing the legal terms governing your use of our Services; and
(n) any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third-parties, public, and/or our Services, or to comply with requirements of any applicable law.
(a) allow us to recognize you and your device;
(b) allow our Services to interact with a third-party social network or platform (where you have chosen to allow such interaction);
(c) allow our payment processors to process your payment instructions;
(d) provide you with more customized Services, for example to provide our Services in your preferred language; or
(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.
You may change your browser settings or take other steps to disable, limit, delete or otherwise manage cookies. Disabling or limiting cookies may cause some parts of our Services not work as intended and some features may not be available. Pursuant to the California Online Privacy Protection Act, we hereby disclose we currently do not recognize or respond to “Do Not Track” signals.
4. With whom do we share your information?
Generally: We do provide some of our Services through contractual arrangement with affiliates, services providers, and other third-parties (collectively, “Service Providers”).
We may also share your personal information when we determine that it is reasonably necessary: (a) to comply with any legal obligation; (b) to enforce or apply our Terms, policies and/or any other agreement with you; (c) to protect the rights, property, or safety of us, our users, or others; or (d) for other purposes as we reasonably believe are permitted by law or regulation.
Sharing of Non-Personally Identifiable Information: We may also provide non-personally identifiable information about users (where your data is on an anonymous and aggregated basis) to third-party companies, including but not limited to third-party advertisers, consultants, service providers and our affiliates. Such data will not include any information by which you could be personally identified.
Social Features: When you use the social features of our Services, we share information about you, including your name, user ID, social media profile, picture, and any other information that you submit or post using such social features. For example, other users may see your name, picture and profile information. In addition, information or message that you submit or post through message boards, forums and/or chat areas will be published on our website and/or third-party social media network that you sign on.
Compliance with Legal Obligations: Occasionally we may be required by law to disclose personally identifiable information. For example, we disclose such information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
5. How do we keep your information secure?
The security of your personal information is important to us. We maintain appropriate technical and physical safeguards to protect your personal information against unauthorized access, loss and misuse. We take commercially reasonable security measures to protect your personal information, including encryption of sensitive information (such as payment information) using secure encryption algorithm and application of firewalls and IDS (intrusion detection system).
Although we take appropriate measures to safeguard against unauthorized disclosure or access of your information, no security measure is perfect. Thus, we cannot guarantee the security of your information. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control.
6. Where do we hold your information?
Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction. It may also be processed by personnel of our affiliates and third-party service provider who may operate outside of your country or jurisdiction. In such case, we will take reasonable steps to require such third-party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence.
By using our Services, you consent to your personal information being transferred to recipients in other countries and being stored and processed in the servers located in other countries.
7. How can you review, correct or delete your personally identifiable information?
You can request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please submit your request in writing to our Customer Service center or by e-mailing us at email@example.com.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove your personal information by contacting us at firstname.lastname@example.org. You may also update your account information by logging into your account.
You may request to delete your account by logging in to the account that you wish to delete and going to the Customer Support menu to submit your request. Please note that before we process your deletion request, we will ask you to verify your account information or log into the account you wish to delete to confirm your identity.
Please be aware that we may not be able to delete your information in some cases. For example, we cannot correct or delete any information that you have shared on any third-party social network or platform. Likewise, any information that you have publicly shared through our Services may be copied by a third-party whom we do not control, and we may not be able to remove such information. In addition, any information that is saved in aggregate form or that cannot, in our sole discretion, be removed without undue burden to us may not be deleted.
Any third-party platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated and may use them subject to their policies.
If you are a resident of California or an EU resident, you can find your privacy rights under “14. California Privacy Rights” or “16. EU Data Protection Rights.”
8. What are your choices regarding collection, use and distribution of your information?
You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact our Customer Service center via e-mail us at email@example.com.
You have choices with respect to cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.
You can also make changes to what data a third-party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third-party provider; however, you may not be able to enjoy some social features of our Services.
9. What should you know about privacy policies and data collection at any third-party sites accessible from our Services?
10. How long do we retain your personal information?
11. Our Policy Concerning Children
As used herein, the “child” or “children” means under the age of 13, and the term “parent” includes legal guardians.
Our Services are intended for general audience. We do not knowingly collect, use or share any personally identifiable information about children without verifiable parental consent or as permitted by law. If you are a parent and you believe your child has provided us with personal information, you can contact us and request your child’s information to be deleted from our system.
Once a user indicates that he or she is under the age of 13, we will not collect any personal information from that user except certain limited information permitted by the law. For example, we may ask for the name and online contact information of a child user’s parent in order to provide notice and obtain a parental consent. In addition, we may collect certain information permitted by the law to support and protect the security, integrity and operation of our Services.
If a child states that his/her age is under 13, we will seek consent from the child’s parent before collecting personal information from the child; except we may collect and use certain information from the child for limited purposes without obtaining parental consent where permitted to do so by law.
We generally do not offer children who identify themselves as being under 13 services that enable them to publicly disclose personal information (collectively, “Communication Services”). However, if we offer such Communication Services as part of our Services to children, we will restrict the child from accessing them until we receive a verifiable consent from the child’s parent.
Parents can review the personal information we have collected from their child and request them to be deleted. Parents can also revoke their previously provided consent to collection or use of the child’s information. If you are a parent and wish to review, modify, or delete your child’s personal information, or withdraw consent, you can submit a request to our Customer Service center at the address or email address provided below.
The Inside Voice
Attn: Customer Service center
E. 17th St., Ste. 204, Costa Mesa, CA 92627
12. Modification to This Policy
13. Your California Privacy Rights
California residents have the right to make the following requests, up to twice every 12 months:
(a) The right to request category or specific pieces of personal information The Inside Voice has collected about you.
(b) The right to request that we disclose what personal information we collect, use, disclose, or sell.
(c) The right to request that we delete personal information that we have collected about you (subject to certain exceptions).
(d) The right to opt out of the sale of your personal information.
Requests can be sent to our Customer Service center at the address or e-mail address provided below.
The Inside Voice
Attn: Customer Service
E. 17th St., Ste. 204, Costa Mesa, CA 92627
“Do not sell my personal information”
The California Consumer Privacy Act (“CCPA”) gives residents of the State of California, United States the right to prevent businesses from selling their personal information to third-parties.
We may share your personal information with third-parties who help us to deliver advertisements on our website for products or services that may be tailored for you. Under the CCPA, this type of sharing of information could be deemed a “sale.”
You can access these, opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs.
We do not “sell” your personal information to third-parties for any other purpose.
14. Privacy Rights for California Minors
California residents under the age of 18 have the right to request removal of any content or information that he or she posted anywhere within our Services. You can make this request by contacting our Customer Service center via email at firstname.lastname@example.org. Please be aware that the removal of your information or content may not be complete or comprehensive, and residual copies of such removed information or content may remain on our servers. In addition, we are not obligated to remove any posted content or information that has been copied or reposted by a third-party, that has been rendered anonymous, or that we are required to keep by law.
15. EU Data Protection Rights
Only the minimum required personal information of users in the EU domain will be collected in order to provide the Services, and any other information will be collected only with the consent of the user. You have the right to object to the way your personal information is processed by The Inside Voice by contacting our Customer Service center. Residents of EU Member States may contact our Customer Service center for any unreasonable treatment that exceeds the time or other limits required by law. You may also be able to request judicial relief from the authorities in certain situations. Our Customer Service center can be contacted at the address or e- mail address provided below.
The Inside Voice
Attn: Customer Service center
E. 17th St., Ste. 204, Costa Mesa, CA 92627
Comments or inquiries about these EU Data Protection Rights, requests to update information we have about representatives, or requests to exercise GDPR data privacy rights, please visit: https://gdpr-rep.eu/q/11288769
Juksta GDPR Representative Limited
22 Northumberland Rd.,
16. Our Contact Information