(Last updated on March 31, 2020)
These Terms of Use (“Terms”) govern the relationship between you and CultureHum, PBC, dba The Inside Voice (“The Inside Voice,” “we,” or “us”) and your use of our Services (as defined below).
These Terms constitute a binding legal agreement between you or The Inside Voice. BY USING OR ACCESING THE SERVICES IN ANY MANNER, YOU ARE AGREEING TO BE BOUND BY THESE TERMS. IF YOU ARE A PARENT OR GUARDIAN AND YOU PROVIDE CONSENT FOR YOUR CHILD TO USE OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.
By accessing or using the Services you acknowledge that you have read, understood and accept these Terms and any additional documents or policies referred to in or incorporated into these Terms, including without limitation our Privacy Policy, as well as any other policy and legal notices that may be posted on our website from time to time.
We reserve the right to make changes to these Terms, which can be updated by us from time to time without notice to you. You agree to check these Terms from time to time and when you access or use our Services. You will be deemed to have accepted such changes by continuing to use the Services. Except as otherwise stated, such changes will become effective 30 calendar days after they are initially posted on our website. If you do not wish to be governed by any updated version of the Terms, your only remedy is to stop using our Services.
License to You: Subject to these Terms and our policies, The Inside Voice grants you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services for your personal non-commercial use. Unless expressly stated otherwise, nothing in these Terms shall be deemed as providing you any kind of commercial license with respect to the Services. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.
Definition of Services: The Inside Voice provides musical voice lessons and practice tools. Services include: (a) The Inside Voice website; (b) virtual music lessons and evaluations; and (c) other features, content, applications, products and functionality of any kind that are currently offered, or that shall be offered in the future, by us (hereinafter: the “Services”).
You are using the Services at your own responsibility and risk. We do not provide any warranties, and are not responsible, for the outcomes resulting from the use of the Services, nor do we guarantee any result of any kind. The Inside Voice shall not be held responsible for any malfunction or damages caused by using Services, downloadable files and/or installation of Services.
Devise Compatibility: We cannot and do not make any representations or warranties with respect to the devices you use to access or use the Services, including with respect to device compatibility. You shall be solely responsible for procuring a compatible device if you wish to use some or all of the Services offered by The Inside Voice.

Account Registration and Account Security: Accessing some or all of the Services may require you to register an account with us. You agree that you will create, access, and/or use only one user account, unless expressly permitted by The Inside Voice, and you will not share with any third-party access to or access information for your account. Notwithstanding anything to the contrary herein and notwithstanding reference to the account as “your account” at times herein, you acknowledge and agree that you shall have no ownership or other property interest in an account, and you further acknowledge and agree that all rights in and to an account are and shall forever be owned by and inure to the benefit of The Inside Voice.
When you register for an account, we may ask you to provide certain personal or other information about yourself. All such information is subject to our then current Privacy Policy, which are hereby incorporated into these Terms by this reference. Once you have an account, you are responsible for all activities that occur in connection with your account. You agree to treat as confidential your account access username and password and will not to disclose them to any third-party. You agree to immediately notify us if you have any reason to believe that your account or password have been compromised or another breach of security has occurred. We caution you to take special care when accessing your account from a public or shared computer, or when using your account in a public space, so that others are not able to view or record your login, password or other personal information. By creating an account, you agree that you may receive communications from us, such as newsletters, special offers, and account reminders and updates. You may not impersonate someone else to create an account, create or use an account for anyone other than yourself, permit anyone else to use your account, or provide personal information for purposes of account registration other than your own. In order to protect users and properly administer the Services, we have the right to disable or close any user account or limit access to Services or portions thereof at any time, with or without notice, for any reason, or for no reason. Moreover, The Inside Voice reserves the right to remove or reclaim any username associated with an account for any reason, including but not limited to claims by a third-party that a username violates such third-party’s rights, or for no reason.

Restrictions and Prohibited Uses: Any use of the Services in violation of these Terms is strictly prohibited. Your failure, or suspected failure, to comply with these Terms may result in the immediate termination of your account and access to the Services, and may subject you to liability for violations of law. You agree that you will not, and will not assist, encourage, or enable others to:

  • Use the Services, intentionally or unintentionally, to violate, or promote the violation, of any applicable law or regulation;
  • Make available through the Services any material or information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously offensive;
  • Make available through the Services any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity;
  • Except with The Inside Voice’s express written consent, use the Services for any commercial purpose;
  • Interfere, or attempt to interfere, with the proper functioning of the Services or connect to or use the Services in any way not expressly permitted by these Terms;
  • Except where permitted by law or relevant open source licenses, reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Services, or to obtain any information from the Services using any method not expressly permitted by The Inside Voice; or
  • Copy, modify or distribute rights or content from any Services or The Inside Voice’s copyrights or trademarks or use any method to copy or distribute the content of the Services except as specifically allowed in these Terms.

Additionally, your use of the Services is also subject to the following restrictions:

  • If you are under the age of 18 you shall not use the Services without the express consent of a parent or a legal guardian;
  • If you are under 13 you are forbidden to disclose any personal information without the approval of a parent or legal guardian;
  • You accept full responsibility for any unauthorized use of the Services by minors in connection with your account;
  • You are responsible for any use of your credit card or other payment instrument;
  • You shall not have an account or use any of the Services if you have previously been removed by The Inside Voice or previously been banned from accessing Services;
  • Unless otherwise stated, you shall use your account only for your private non-commercial purposes; and
  • You agree to provide accurate and complete information when creating or updating your account and that you will update your information promptly after it changes.
  • User Content: Certain Services enable you to share your content, such as written communications, videos of practices, performances or other assignments, and the like (“User Content”), with us, our instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you submit or share. By submitting User Content via our Services you: (a) warrant and represent that you are fully entitled to do so; (b) grant us and our designees a worldwide, non-exclusive, sublicensable, assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute, edit, adapt, modify, host, store, publish, create derivative works of, publicly perform, display, market, advertise and sell User Content and any derivative works we may create from it, in any and all media (whether it exists now or in the future), for any purpose, in perpetuity, without any payment to you; (c) acknowledge that you may have what are known as “moral rights” in the User Content (for example the right to be named as the creator of your entry and the right not to have work subjected to derogatory treatment), and agree to waive any such moral rights you may have in the User Content; and (d) agree that we have no obligation to monitor or protect your rights in any User Content, but you do give us the right to enforce your rights in that User Content should we desire to, including but not limited to taking legal action (at our cost) on your behalf. We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms. Moreover, to the extent User Content contains any ideas, suggestions, comments or proposals regarding the Services (“Feedback”), you agree that: (i) your Feedback does not contain confidential or proprietary information of third-parties; (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback; and (iii) we may have something similar to the Feedback already under consideration or in development that is owned by us.
    Modifying and Terminating our Services: The Inside Voice seeks to constantly improve our Services. Accordingly, we reserve the right to modify, offer additional, or cease offering functions, features, or requirements, and may, in our sole discretion, suspend or stop part of our Services altogether. We may also, in our sole discretion, add or cancel Services offered for free, increase or decrease the costs for paid Services, require payment for Services that had previously been offered for free and introduce new paid or free-of-charge Services.
    Copyright Infringement and Digital Millennium Copyright Act: We respect the intellectual property rights of others, and request you do the same. If you believe in good faith that material hosted by us infringes your intellectual property rights, please provide the following information to our legal department:
    • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
    • A description of the copyrighted work that you claim has been infringed.
    • A description of where the purportedly infringing material is located on the Services.
    • Your address, telephone number and email address.
    • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, and/or the law.
    • A statement by you, made under penalty of perjury, that the above information in your notice is accurate, and that you are the copyright owner or authorized to act on such owner’s behalf.
    Notices and counter-notices with respect to the Services can either be sent via: (a) mail to The Inside Voice, Attn: Legal Department, 419 E. 17th St., Ste. 204, Costa Mesa, CA 92627; or (b) email to [email protected]
    Disclaimers: THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE INSIDE VOICE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE INSIDE VOICE FURTHER DISCLAIMS ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU UNDERSTAND AND ACKNOWLEDGE SINGING OR OTHER ACTIVITY YOU ENGAGE IN AS PART OF YOUR USE OF THE SERVICES CONSTITUTES PHYSICAL ACTIVITY AND INVOLVES THE RISK OF SERIOUS INJURY, INCLUDING WITHOUT LIMITATION PERMANANT INJURY. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK AND YOU FULLY AND VOLUNTARILY ASSUME SUCH RISK.
    Although we attempt to ensure the integrity and accurateness of the Services, we make no guarantees whatsoever as to the correctness or accuracy of the Services, or that your use of the Services will be uninterrupted, disabled, discontinued, error-free, or secure, or that errors or defects will be corrected, or that the Services, the server(s) on which the Services are hosted, are free of viruses or other harmful components. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.
    Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE INSIDE VOICE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMLPARY OR PUNITIVE DAMAGES, OR ANY LOSS OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE INSIDE VOICE, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE INSIDE VOICE’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $500.00 USD OR THE AMOUNT PAID BY YOU TO COMPANY FOR THE TWELVE MONTHS PRECEDING THE SERVICES IN QUESTION.
    Statute of Limitation: YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
    Privacy: We collect, process, use and share your personal information in accordance with our Privacy Policy. By using our Services, you give your consent to us collecting, processing, using and sharing your personal data in the manner set forth in our Privacy Policy. If you do not agree to our Privacy Policy you should not access and/or use our Services, including any Services available through third-party platforms.

Links: We may provide links to third-party websites or services within our Services that our users may be interested in. You understand that we do not control any contents, goods or services by such third-party. We do not make any representations or warranties whatsoever about any other website that you may access through our Services, and we do not endorse the same. Access and use of the linked site or services is solely at your own risk and responsibility, and you acknowledge and agree that we are not responsible or liable to you, directly or indirectly, for any losses or harm caused by your use of the linked website or services, and any contents, information, advertisement, or other links therein.

Your correspondence or dealings with the linked website or service providers are solely between you and such third-party, and The Inside Voice is neither responsible nor liable for any part of such dealings. Any charges you incur in relation to those third-parties are your responsibility. You understand that when you provide data to such third-parties, you are providing it in accordance with their privacy policy (if any), and our Privacy Policy does not apply with respect to such data provided to the third-parties.

Advertisements: We, may provide you with advertisements about our Services and/or other products or services, including those of a third-party, that you may be interested in. Please see our Privacy Policy for details.

CALIFORNIA CONSUMER RIGHTS NOTICE
California users of our website are entitled to the following information pursuant to California Civil Code Section 1789.3:
For any questions or complaints about these Terms, The Inside Voice, our Services or other product offerings services or the website, please contact us via e-mail at [email protected] or via written correspondence sent to The Inside Voice, 419 E. 17th St., Ste. 204, Costa Mesa, CA 92627.
We are engaged in the sale of services worldwide, including within the United States. Currently there are no charges to the consumer for the use of the website, other than the cost of Services purchased through our website, and any applicable fees associated with such purchases. Unless otherwise stated, these charges appear for each purchase on an order confirmation page or in an order confirmation sent via email to the consumer following their purchase.
If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.” Contact us to make such a request at [email protected]
The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in California, Consumer Information Center may be contacted in writing at 1625 North Market Blvd, Suite N-112, Sacramento, CA 95834 or by calling (800) 952-5210.
Indemnification: You agree to indemnify, defend and hold harmless The Inside Voice, our affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third-party; or (c) your User Content, including, but not limited to, any claim of infringement or misappropriation of intellectual property or other rights.
Governing Law: This Agreement shall be governed by the laws of the State of California, without respect to its conflict of laws principles. You agree to submit to the personal jurisdiction of the federal and state courts located in Orange County, California.
Arbitration and Class Action Waiver:
Arbitration: READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE INSIDE VOICE. If you have any claim against us arising out of these Terms or the Services, we strongly encourage you to contact our customer support team to seek a resolution. If both parties fail to reach a settlement within 30 calendar days after the first contact occurs, either party may refer such a dispute to binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at https://www.jamsadr.com/ and its rules and procedures can be found at https://www.jamsadr.com/adr-rules-procedures/. Unless you and The Inside Voice agree otherwise, the arbitration will be conducted in Orange County, California. The arbitration is to be conducted before a single arbitrator whom the parties jointly select. If the parties are unable to agree upon the arbitrator, either party may request JAMS to select the arbitrator. Nothing in this Section shall be deemed as preventing us from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, intellectual property rights or other proprietary rights.
Class Action/Jury Trial Waiver: WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICES FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND THE INSIDE VOICE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
Severability: In the event that any portion of these Terms is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions, which shall continue to be in full force and effect.
Assignment: You may not transfer or assign any of the rights or licenses granted to you hereunder without our prior written consent therefore. However, we may transfer or assign all or a part of our rights or responsibilities under these Terms to someone else without obtaining your consent and without any restriction.

Non-excluded liabilities: Notwithstanding the section entitled Limitation of Liability, nothing in these Terms limits our liability for fraud, willful injury or violation of law, or any other liability which may not by law be excluded.

Section Titles: The section titles in the Terms are for convenience only and have no legal or contractual effect.
Force Majeure: We shall not be liable for damages for any delay or failure of delivery arising out of causes beyond our reasonable control and without our fault or negligence, including, but not limited to, Acts of God, acts of civil or military authority, pandemics, fires, riots, wars, embargoes, internet disruptions, hacker attacks, or communications failures.
Entire Agreement: These Terms constitute the sole and entire agreement between you and Company with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Services.
Severability: If any part of the Terms of Service is held to be unlawful, void or unenforceable under any applicable local laws or by an applicable court, that provision shall be severed, and the remainder of the Terms of Service shall remain valid and enforceable.

Waivers of Our Rights: No waiver of these Terms by us shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of The Inside Voice to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver of our rights shall only be effective if it is in writing and signed by us.

 

(Last updated on March 31, 2020)

CultureHum, PBC, dba The Inside Voice (“The Inside Voice,” “we,” or “us”) respects the privacy of everyone that use our website and various related services. This privacy policy is designed to inform you about the type of information that we gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of that information. You acknowledge that this Privacy Policy is part of our Terms of Use (“Terms”). Capitalized terms not otherwise defined herein shall have the same meaning as those defined in the Terms. BY ACCESSING AND USING OUR SERVICES, YOU AGREE TO BE BOUND BY ALL OF TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY.

We may amend, at our discretion, any portion of this Privacy Policy at any time by posting the amended Privacy Policy on our website. You will be deemed to have accepted such amendments by continuing to use our Services. Except as otherwise stated, any such amendments will be automatically effective 30 calendar days after they are initially updated.

1. What information do we collect from you?

We collect the following data:

Personally Identifiable Information: This refers to information that let us know the specifics of who you are. When you engage in certain activities while using our Services, such as registering a user account, viewing videos, submitting User Content or otherwise utilizing Services, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information. Such information may include but not limited to your first and last name (real name), username (alias), mailing address, e-mail address, telephone number, credit card or other online identifiers.

Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information may include information about how and when you access or use our Services.

Interaction and Communications: We collect information about your interactions with us, including without limitation our instructors. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence or verbal communication.

Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, telephone number assigned and associated with your device, operating system, browser type, device identifier, advertising ID, locale, and other system information).

Customer Support Correspondence: When you contact our customer support team for assistance, we may ask for your name and contact information and any other information needed or relevant to assist you with your inquiry, including without limitation any transaction and payment information.

Cookies: We collect technical information and usage data, which may be linked and identified with your account, by using cookies and other tracking technologies. We may use cookies to store certain types of information each time you use our Services. To find out more about how we use cookies, please review the additional information in this Privacy Policy under the Section entitled “Do we use cookies or other tracking technologies?”

2. How do we use the information collected?

We may use the information collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law. For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for such purposes, including but not limited to:

(a) contacting you (for example as part of customer service or to send you updates about our Services);

(b) managing your account and improving your experience when you use our Services;

(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;

(d) marketing and promotion of our Services or related products, including those of a third-party’s products which are related to our Services (If you do not want us to use your data in this way, please let us know by contacting our Customer Service center via email at [email protected]);

(e) sending you offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;

(f) creating reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;

(g) delivering relevant advertising to you and measuring and analyzing effectiveness of advertising, including advertising of third-parties placed within the Services;

(h) monitoring the Services, including the website, and operation thereof;

(i) resolving disputes or issues;

(j) tracking purchases and usage information;

(k) preventing crime, fraud or other illegal activity;

(l) enforcing the legal terms governing your use of our Services; and

(n) any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third-parties, public, and/or our Services, or to comply with requirements of any applicable law.

3. Do we use cookies or other tracking technologies?

We use cookies and similar technologies to facilitate and customize your use of our Services. A cookie is a small data file, which we store on your computer or mobile device that can later be retrieved to identify you to us. We may use cookies and similar technologies, among other things, to:

(a) allow us to recognize you and your device;

(b) allow our Services to interact with a third-party social network or platform (where you have chosen to allow such interaction);

(c) allow our payment processors to process your payment instructions;

(d) provide you with more customized Services, for example to provide our Services in your preferred language; or

(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.

You may change your browser settings or take other steps to disable, limit, delete or otherwise manage cookies. Disabling or limiting cookies may cause some parts of our Services not work as intended and some features may not be available. Pursuant to the California Online Privacy Protection Act, we hereby disclose we currently do not recognize or respond to “Do Not Track” signals.

By accessing our website or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.

4. With whom do we share your information?

Generally: We do provide some of our Services through contractual arrangement with affiliates, services providers, and other third-parties (collectively, “Service Providers”).

We will share your personal information with our Service Providers for all purposes described in Section entitled “How do we use the information collected?” and as reasonably necessary in order to provide the Services to you or to carry out your instruction (for example, to process a payment instruction). When our Service Providers collect or receive personal information, we require them to use such information only on our behalf and for purposes consistent with this Privacy Policy.

We may also share your personal information when we determine that it is reasonably necessary: (a) to comply with any legal obligation; (b) to enforce or apply our Terms, policies and/or any other agreement with you; (c) to protect the rights, property, or safety of us, our users, or others; or (d) for other purposes as we reasonably believe are permitted by law or regulation.

Sharing of Non-Personally Identifiable Information: We may also provide non-personally identifiable information about users (where your data is on an anonymous and aggregated basis) to third-party companies, including but not limited to third-party advertisers, consultants, service providers and our affiliates. Such data will not include any information by which you could be personally identified.

Social Features: When you use the social features of our Services, we share information about you, including your name, user ID, social media profile, picture, and any other information that you submit or post using such social features. For example, other users may see your name, picture and profile information. In addition, information or message that you submit or post through message boards, forums and/or chat areas will be published on our website and/or third-party social media network that you sign on.

Third-party social media features and tools integrated into our Services (such as Facebook “Like” button or “Share” button) are hosted by a third-party, who may also collect information when you use our Services. These third-party features and tools are subject to the privacy policy of the third-party that provides it.

Business Transfer: In a business transaction, such as a merger, acquisition, dissolution (including bankruptcy), change of control, or a sale of all or a portion of our assets, customer information, including personally identifiable information, generally is one of the transferred business assets. In the event that The Inside Voice undergoes such transactions, including preparation of any of such transactions, we may share, disclose or transfer all of your information, including personal information, to the successor. Any third-party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third-party outside of these circumstances.

Compliance with Legal Obligations: Occasionally we may be required by law to disclose personally identifiable information. For example, we disclose such information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

5. How do we keep your information secure?

The security of your personal information is important to us. We maintain appropriate technical and physical safeguards to protect your personal information against unauthorized access, loss and misuse. We take commercially reasonable security measures to protect your personal information, including encryption of sensitive information (such as payment information) using secure encryption algorithm and application of firewalls and IDS (intrusion detection system).

Although we take appropriate measures to safeguard against unauthorized disclosure or access of your information, no security measure is perfect. Thus, we cannot guarantee the security of your information. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control.

6. Where do we hold your information?

Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction. It may also be processed by personnel of our affiliates and third-party service provider who may operate outside of your country or jurisdiction. In such case, we will take reasonable steps to require such third-party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence.

By using our Services, you consent to your personal information being transferred to recipients in other countries and being stored and processed in the servers located in other countries.

7. How can you review, correct or delete your personally identifiable information?

You can request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please submit your request in writing to our Customer Service center or by e-mailing us at [email protected]

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove your personal information by contacting us at [email protected] You may also update your account information by logging into your account.

You may request to delete your account by logging in to the account that you wish to delete and going to the Customer Support menu to submit your request. Please note that before we process your deletion request, we will ask you to verify your account information or log into the account you wish to delete to confirm your identity.

Please be aware that we may not be able to delete your information in some cases. For example, we cannot correct or delete any information that you have shared on any third-party social network or platform. Likewise, any information that you have publicly shared through our Services may be copied by a third-party whom we do not control, and we may not be able to remove such information. In addition, any information that is saved in aggregate form or that cannot, in our sole discretion, be removed without undue burden to us may not be deleted.

Moreover, we may not be able to delete your information if retention of your information is necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and exercise or defend against a legal claim. Such information may be disclosed pursuant to this Privacy Policy regardless of whether you have terminated your account or deleted your information.

Any third-party platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated and may use them subject to their policies.

If you are a resident of California or an EU resident, you can find your privacy rights under “14. California Privacy Rights” or “16. EU Data Protection Rights.”

8. What are your choices regarding collection, use and distribution of your information?

You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact our Customer Service center via e-mail us at [email protected]

You have choices with respect to cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.

You can also make changes to what data a third-party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third-party provider; however, you may not be able to enjoy some social features of our Services.

9. What should you know about privacy policies and data collection at any third-party sites accessible from our Services?

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site, if any, have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third-parties.
Some parts of our Services are provided by a third-party Service Providers, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our website may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third-parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. You should contact them directly if you have any questions about their use of the information that they collect.

• GoDaddy – www.godaddy.com
• MailChimp – mailchimp.com
• MemberMouse – www.membermouse.com
• Stripe – stripe.com

10. How long do we retain your personal information?

We will retain your personal information for the purpose for which it was collected to provide you with Services. We may retain your personal information even after you have closed your account with us or we have ceased providing Services to you if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user.

11. Our Policy Concerning Children

As used herein, the “child” or “children” means under the age of 13, and the term “parent” includes legal guardians.

Our Services are intended for general audience. We do not knowingly collect, use or share any personally identifiable information about children without verifiable parental consent or as permitted by law. If you are a parent and you believe your child has provided us with personal information, you can contact us and request your child’s information to be deleted from our system.

Once a user indicates that he or she is under the age of 13, we will not collect any personal information from that user except certain limited information permitted by the law. For example, we may ask for the name and online contact information of a child user’s parent in order to provide notice and obtain a parental consent. In addition, we may collect certain information permitted by the law to support and protect the security, integrity and operation of our Services.

If a child states that his/her age is under 13, we will seek consent from the child’s parent before collecting personal information from the child; except we may collect and use certain information from the child for limited purposes without obtaining parental consent where permitted to do so by law.

We generally do not offer children who identify themselves as being under 13 services that enable them to publicly disclose personal information (collectively, “Communication Services”). However, if we offer such Communication Services as part of our Services to children, we will restrict the child from accessing them until we receive a verifiable consent from the child’s parent.

Where a parent has provided consent, a child may be able use our Services much like any other user, including some services that enable the child to publicly disclose personal information or communicate with other users of all ages. Once we have a parent’s consent, we may collect from the child the same types of personal information, and use and share that information for the same purposes, as described in this Privacy Policy. If we make any material changes in the way we process your child’s personal information, we will notify parents by email or by in-website notice to obtain verifiable parental consent for the new uses of your child’s personal information.

Parents can review the personal information we have collected from their child and request them to be deleted. Parents can also revoke their previously provided consent to collection or use of the child’s information. If you are a parent and wish to review, modify, or delete your child’s personal information, or withdraw consent, you can submit a request to our Customer Service center at the address or email address provided below.

The Inside Voice
Attn: Customer Service center
E. 17th St., Ste. 204, Costa Mesa, CA 92627
Email: [email protected]

12. Modification to This Policy

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features. We reserve the right to modify and/or make changes to this Privacy Policy at any time.

If we make any material change, we will notify you via a notice on our home page or by other appropriate means of enhanced notice if we are required by applicable laws. Unless stated otherwise, changes to this Privacy Policy will become effective 30 calendar days after they are initially posted on our website. We may update this Privacy Policy from time to time, so you should review this Privacy Policy regularly to ensure you are familiar with any change to it. We will show the “last updated date” at the top of this Policy when we update it. Your continued access or use of our Services, including any of Services available through any third-party platforms, after the effective date of the policy update will be deemed an acceptance of and an agreement to the Privacy Policy as changed.

13. Your California Privacy Rights

California residents have the right to make the following requests, up to twice every 12 months:

(a) The right to request category or specific pieces of personal information The Inside Voice has collected about you.

(b) The right to request that we disclose what personal information we collect, use, disclose, or sell.

(c) The right to request that we delete personal information that we have collected about you (subject to certain exceptions).

(d) The right to opt out of the sale of your personal information.

Requests can be sent to our Customer Service center at the address or e-mail address provided below.

The Inside Voice
Attn: Customer Service
E. 17th St., Ste. 204, Costa Mesa, CA 92627
Email: [email protected]

“Do not sell my personal information”

The California Consumer Privacy Act (“CCPA”) gives residents of the State of California, United States the right to prevent businesses from selling their personal information to third-parties.

We may share your personal information with third-parties who help us to deliver advertisements on our website for products or services that may be tailored for you. Under the CCPA, this type of sharing of information could be deemed a “sale”.

You can access these, opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs.

[Web] http://optout.aboutads.info
[App] https://youradchoices.com/appchoices

We do not “sell” your personal information to third-parties for any other purpose.

14. Privacy Rights for California Minors

California residents under the age of 18 have the right to request removal of any content or information that he or she posted anywhere within our Services. You can make this request by contacting our Customer Service center via email at [email protected]
Please be aware that the removal of your information or content may not be complete or comprehensive, and residual copies of such removed information or content may remain on our servers. In addition, we are not obligated to remove any posted content or information that has been copied or reposted by a third-party, that has been rendered anonymous, or that we are required to keep by law.

15. EU Data Protection Rights

Only the minimum required personal information of users in the EU domain will be collected in order to provide the Services, and any other information will be collected only with the consent of the user. You have the right to object to the way your personal information is processed by The Inside Voice by contacting our Customer Service center. Residents of EU Member States may contact our Customer Service center for any unreasonable treatment that exceeds the time or other limits required by law. You may also be able to request judicial relief from the authorities in certain situations. Our Customer Service center can be contacted at the address or e-mail address provided below.

The Inside Voice
Attn: Customer Service center
E. 17th St., Ste. 204, Costa Mesa, CA 92627
Email: [email protected]

Comments or inquiries about these EU Data Protection Rights, requests to update information we have about representatives, or requests to exercise GDPR data privacy rights, please visit: https://gdpr-rep.eu/q/11288769
Juksta GDPR Representative Limited
22 Northumberland Rd.,
Ballsbridge
Dublin 4
Ireland
http://juksta.eu
16. Our Contact Information

If you have a question or complaint about our Privacy Policy or any of our privacy practices, please feel free to contact us by sending an email to [email protected]

Keep Exploring

How It Works

TIV is the word’s most accessible music studio where you can learn to sing what you want to sing.

Our Philosophy

At The Inside Voice, we’re committed to evidence-based, scientifically grounded vocal training.

Why TiV

TIV uses technology to bring people together, expand your community, and provide greater access to experts.

Molly's Music

The Inside Voice emerged from our twelve plus years of experience running Molly’s Music.

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